Commitment to Your Privacy

• The Company is committed to protecting the privacy of all users of this Website. We comply with the Protection of Personal Information Act No. 4 of 2013 (POPIA) and the principles outlined in the Electronic Communications and Transactions Act No. 25 of 2002 (ECTA).
• This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information.

Definition

• “Personal Information”: Information about an identifiable natural or juristic person, as defined in POPIA.
• “User/You”: Any person who makes use of the Website.
• “Information Officer”: The person appointed under POPIA to oversee compliance.

What Personal Information We Collect

We may collect the following categories of information:

• Identity details: name, surname, ID number.
• Contact details: email address, phone number, physical address.
• Website usage data: IP address, browser type, cookies, analytics data.
• Transactional data: payment details, billing records (where applicable).
• Children’s data: only with verified guardian consent, in line with POPIA.

Purpose: We collect this information to provide services, improve user experience, comply with legal obligations, and maintain security.

consent

We will only collect, use, or disclose your personal information with your consent, unless otherwise permitted by law. Consent may be withdrawn at any time, subject to legal or contractual restrictions.

Use and Disclosure

• Personal information is used for legitimate business purposes only.
• We may share information with vetted third-party service providers (e.g., hosting, analytics, payment processors) who are contractually bound to protect your data.
• If information is transferred outside South Africa, we will ensure compliance with POPIA and equivalent safeguards.

Cookies and Tracking

Our website may use cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.

Retention of Personal Information

We retain personal information only as long as necessary for the purpose collected, or as required by law. After this period, information will be securely deleted or anonymised.

Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Correct or update inaccurate information.
• Request deletion of information that is excessive, outdated, or unlawfully obtained.
• Object to processing for direct marketing.
• Lodge a complaint with the Information Regulator of South Africa.

Security Safeguards

We implement physical, technical, and organisational measures, including:

• Firewalls, encryption, password controls, and antivirus software.
• Secure transport protocols (HTTPS) for online data transfer.
• Access restricted to authorised personnel on a need-to-know basis.
• Regular monitoring and audits of security practices.

Data Breach Notification

In the event of a data breach, we will notify the Information Regulator and affected individuals as required by POPIA.

Updating of Privacy Policy

This Privacy Statement may be updated from time to time. The version published on the Website is deemed to be the current version. Users are encouraged to review it regularly.